Our web chat solution integrates seamlessly with your website through a simple JavaScript snippet that can be added to your site code. The chat widget can be customized to match your brand colors, positioning, and behavior. It works across all devices and browsers, ensuring your customers can reach you whether they're on desktop or mobile devices.
Messaging Solutions
Transform how you connect with customers
Web Chat Platform
Engage customers directly on your website with our customizable web chat widget. Support live agent interactions, intelligent chatbot automation, file sharing, and seamless escalation to voice or video calls when needed.Branded Experience
Easily customize the chat interface to match your website design and brand identity. Create a cohesive customer experience with personalized greetings, agent photos, and tailored automated responses.Lead Capture
Convert website visitors into qualified leads by capturing valuable information through pre-chat forms and interactive questionnaires, seamlessly integrating with your CRM systems.
SMS & MMS Messaging
Enable powerful text messaging experiences across SMS, MMS, toll-free, and short codes with global reach. Perfect for appointment reminders, delivery updates, and time-sensitive notifications.Interactive Campaigns
Create dynamic SMS campaigns with interactive elements like clickable links, response options, and automated workflows based on customer replies—driving engagement and conversions.Scheduled Messaging
Plan and automate your messaging strategy with scheduled texts, recurring notifications, and time-zone aware delivery to reach customers at the optimal moment.
Unified Inbox
Manage all customer conversations from web chat, SMS, and other channels in a single, intuitive interface. Never miss an important message with real-time notifications and comprehensive conversation history.AI-Powered Assistance
Leverage intelligent chatbots to handle routine inquiries, qualify leads, and provide instant responses 24/7, freeing your team to focus on complex customer needs.Enterprise Security
Protect sensitive customer information with enterprise-grade encryption, data masking for payment details, and complete conversation archives for compliance requirements.
Implementation Process
Getting started is simple
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Customize Your Solution
Work with our team to design your messaging strategy, customize web chat appearance, and configure SMS capabilities to match your specific business requirements.
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Quick Integration
Implement our web chat with a simple code snippet on your website and set up your SMS channels with our guided onboarding process—typically ready within 24-48 hours.
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Train Your Team
Access comprehensive training resources and our knowledge base to ensure your team is equipped to maximize the platform's capabilities from day one.
Do You Have
Any Questions?
How does the web chat integration work?
Can I use both web chat and SMS messaging together?
Absolutely! Our platform is designed to provide a unified messaging experience. You can seamlessly transition conversations between web chat and SMS, allowing customers to start a conversation on your website and continue via text message. All interactions are maintained in a single conversation thread, giving your agents complete context regardless of the channel.
How does the chatbot functionality work?
Our AI-powered chatbots can handle common customer inquiries, qualify leads, and provide instant responses 24/7. You can create custom conversation flows using our visual designer without any coding knowledge. The bots can collect information, answer FAQs, schedule appointments, and seamlessly hand off to human agents when needed. They continuously learn from interactions to improve response accuracy over time.
What types of SMS campaigns can I create?
Our platform supports a wide range of SMS campaign types, including promotional messages, transactional alerts, appointment reminders, customer surveys, delivery notifications, service updates, and interactive two-way conversations. You can create triggered campaigns based on customer actions, schedule bulk messaging, or set up automated response workflows to engage customers at scale.
How do you ensure compliance with messaging regulations?
Our platform includes built-in compliance features to help you adhere to regulations like TCPA, CTIA guidelines, and international messaging requirements. These include automated opt-out management, consent tracking, proper disclosure templates, rate limiting to prevent spam, and comprehensive records of messaging consent. We regularly update our systems to reflect changing regulatory requirements.
Can I integrate messaging with my existing business systems?
Yes, our platform offers extensive integration capabilities with CRM systems, helpdesk software, e-commerce platforms, and custom business applications. We provide REST APIs, webhooks, and pre-built connectors for popular platforms like Salesforce, Zendesk, HubSpot, and Shopify. This allows you to sync customer data, trigger messages based on system events, and create a connected experience across your technology stack.
Start connecting with customers today
Enhance customer engagement, improve response times, and drive conversions with our powerful messaging solutions. Get started with a customized implementation tailored to your business needs.
Request Demo*No commitment required. See how it works for your business.