Lincoln Communications Group offers various SMS number options including local 10-digit numbers, toll-free numbers (which support both voice and SMS), and shortcodes for high-volume campaigns. Each has different throughput capabilities and use cases. Our team can help you select the right type based on your business needs, volume requirements, and budget.
SMS Messaging Features
Powerful messaging tools for business communication
Two-Way SMS Messaging
Enable real conversations with your customers through interactive two-way texting that builds engagement and improves response rates.Toll-Free SMS Numbers
Establish credibility with dedicated toll-free numbers that support both voice and SMS, creating a consistent channel for customer communication.Shortcode Support
Deploy memorable 5-6 digit shortcodes for high-volume campaigns and marketing initiatives with throughput of 100+ messages per second.
Automated Messaging Workflows
Create sophisticated SMS sequences triggered by customer actions, time intervals, or external events for personalized communication.Delivery Reports & Analytics
Track message delivery status in real-time with comprehensive analytics on open rates, response times, and engagement metrics.Scheduled Messaging
Plan and schedule messages in advance for perfect timing, whether sending appointment reminders, birthday wishes, or time-sensitive promotions.
SMS Templates & Personalization
Create reusable message templates with dynamic fields for personalization at scale, ensuring consistent yet individualized communication.Compliance Management
Built-in tools for managing opt-ins/opt-outs, TCPA compliance, and maintaining audit trails for regulatory requirements.MMS Capabilities
Enhance your messages with images, videos, and rich media content to increase engagement and convey more information per message.
Implementation Process
Getting started with SMS messaging
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Consultation & Setup
Our team works with you to understand your business needs, select appropriate number types, and configure your messaging platform for optimal results.
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Integration & Testing
We seamlessly integrate SMS capabilities with your existing systems through our robust APIs or pre-built connectors, followed by thorough testing to ensure perfect functionality.
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Launch & Optimization
Deploy your SMS campaigns with our support team standing by, then leverage advanced analytics to continuously refine your messaging strategy for maximum ROI.
Do You Have
Questions About SMS Messaging?
What types of SMS numbers are available?
How quickly can messages be delivered?
Our platform delivers messages within seconds under normal network conditions. For high-volume campaigns, we utilize direct carrier connections and intelligent routing to maintain rapid delivery even when sending thousands of messages simultaneously. Delivery reports allow you to track the status of every message in real-time.
Can I integrate SMS with my existing systems?
Absolutely! Our SMS platform offers robust APIs and webhooks for custom integrations with your CRM, marketing automation tools, customer service platforms, and other business systems. We also provide pre-built integrations with popular platforms like Salesforce, HubSpot, and Zendesk to streamline implementation.
How do you ensure compliance with SMS regulations?
Our platform includes built-in compliance tools to help you adhere to TCPA, CTIA, and carrier requirements. These include opt-in/opt-out management, required disclosures in messages, consent tracking, do-not-contact list management, and sending hour restrictions. We also provide regular updates on regulatory changes and best practices to keep your messaging program compliant.
What kind of reporting and analytics are available?
Our comprehensive analytics dashboard provides insights into delivery rates, engagement metrics, response times, opt-out rates, and conversation flows. You can track campaign performance in real-time, generate custom reports, and export data for deeper analysis. These insights help optimize your messaging strategy and demonstrate ROI.
Can I schedule messages in advance?
Yes, our platform allows you to schedule messages for future delivery based on specific dates, times, and even time zones. This is perfect for appointment reminders, birthday messages, promotional campaigns, and other time-sensitive communications. You can also set up recurring messages for regular updates or reminders.
Transform your customer communication
Join hundreds of businesses that rely on Lincoln Communications Group for reliable, scalable SMS messaging that drives results and enhances customer relationships.
Request Demo*No commitment required. See how SMS can work for your business.