A Hosted PBX (Private Branch Exchange) is a cloud-based phone system that delivers enterprise-grade communications features without requiring on-premise hardware. Your entire phone system runs in our secure data centers, while you access it through desk phones, computers, or mobile devices. This eliminates capital expenses and maintenance while providing advanced calling features previously only available to large corporations.
Hosted PBX Features
The complete business phone system for modern teams
Crystal-Clear Audio
Enterprise-grade voice quality with HD audio and intelligent noise suppression ensures your conversations are always professional and distraction-free.Mobile Integration
Take your office phone anywhere with our mobile apps for iOS and Android. Make and receive calls on your business number from any device with seamless handoffs.Advanced Call Management
Easily transfer, hold, conference, and manage calls with intuitive controls. Route incoming calls intelligently with customizable rules based on time, caller, and availability.
Seamless Scalability
Add or remove lines instantly as your business grows. Scale from 5 to 5,000 users without hardware limitations or complex infrastructure changes.Business Integrations
Connect your phone system with CRM, helpdesk, and productivity tools including Salesforce, Zendesk, Microsoft Teams, and Google Workspace for enhanced workflow efficiency.Enterprise Security
Keep your communications secure with end-to-end encryption, role-based access controls, and compliance with industry standards including HIPAA, SOC2, and GDPR.
Analytics Dashboard
Gain actionable insights into call patterns, team performance, and customer experiences with comprehensive reports and real-time monitoring tools.Voicemail Transcription
Never miss important messages with voicemail-to-email and AI-powered transcription that converts voice messages to text for quick review.Auto-Attendant
Create professional call experiences with customizable greetings, multi-level menus, and intelligent routing to ensure callers reach the right department quickly.
Simple Setup
How to deploy your cloud phone system
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Initial Consultation
Our team works with you to understand your business requirements, call volumes, and feature needs to design the ideal communication solution for your organization.
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System Configuration
We set up your virtual PBX with custom call flows, user profiles, and department structures. Migrate existing numbers or provision new local, toll-free, or international numbers for your business.
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Team Onboarding
Get your team up and running quickly with user-friendly desktop and mobile apps, plus optional training sessions to ensure everyone can leverage the system's full capabilities.
Do You Have
Any Questions?
What is a Hosted PBX system?
Can I keep my existing phone numbers?
Yes, Lincoln Communications Group provides complete number portability. We can seamlessly transfer your existing business phone numbers to our platform with no service interruption. This process typically takes 2-4 weeks depending on your current provider, and we handle all the technical details to ensure a smooth transition.
What equipment do I need to get started?
One of the advantages of our Hosted PBX solution is minimal equipment requirements. You can use our system with: (1) IP desk phones that connect to your internet network, (2) our desktop softphone application on your computer, or (3) our mobile app on iOS/Android devices. Many customers use a combination of these options for maximum flexibility. All you need is a reliable internet connection.
How reliable is cloud-based phone service?
Our Hosted PBX platform operates on redundant, geo-distributed infrastructure with 99.999% uptime guarantee. This means less than 5 minutes of unplanned downtime per year. The system includes automatic failover capabilities, and your service continues even if your office loses power or internet by redirecting calls to mobile devices or alternate locations.
How much does it cost compared to traditional phone systems?
Most businesses save 30-50% when switching to our Hosted PBX solution. There's no upfront investment in expensive hardware that depreciates, no maintenance contracts, and no separate charges for features like call transfers, conferencing, or auto-attendants. Our plans include all enterprise features with simple per-user pricing and unlimited domestic calling.
Can I try the system before committing?
Absolutely! We offer a risk-free 30-day trial so you can experience the quality and features firsthand. We'll provision a complete system with test numbers and help you configure it to your needs. You can test all features including call routing, voicemail, and mobile integration before making a decision.
Transform your business communications
Join thousands of businesses that trust Lincoln Communications Group for reliable, feature-rich phone systems with 24/7 support and enterprise-grade reliability.
Schedule a Demo*No commitment required. See how we can improve your communications.